Nelvori is operated by Nelvori LLC, a Georgia limited liability company ("Nelvori," "we," "us"). This policy explains what data we collect through this website (nelvori.ai) and through client services, how we use it, and how we protect it. If you have questions, contact us at lori@nelvori.ai.
1. Data we collect from this website
We collect a small, specific set of data through nelvori.ai:
- Written fit reviews. The local-business fit-review form collects business contact information, business name and website, the current request path, the callback details the business wants to collect, and whether the request may need features outside the founding-pilot scope. Formspree forwards the submission to Nelvori so we can evaluate fit and respond by email. We do not ask for customer information, addresses, photos, files, passwords, or other sensitive data in this form.
- Discovery call bookings.When you book a call through Calendly, Calendly collects the name, email, and any details you provide in the booking flow. That data is governed by Calendly's own privacy policy in addition to this one. We use it to schedule and prepare for your call.
- Site analytics. We use Vercel Analytics to understand aggregate traffic, such as which pages are viewed and general visitor counts. Vercel Analytics is designed to avoid collecting personal identifiers or using cookies for cross-site tracking. We do not use this data to identify individual visitors.
- Workshop recordings.The recorded teaching portion of a workshop may include an attendee's name, voice, video, and shared screen; the replay is shared with registered attendees, and edits are made on request.
2. Third-party processors
We rely on the following processors to run this website and our booking flow. Each has its own privacy policy governing how it handles the data it processes on our behalf:
- Formspree, for written fit-review submissions.
- Calendly, for discovery call scheduling.
- Vercel, for site hosting and analytics.
3. Data handling for client services
A Business Automation Review or Automation Plan generally uses the documents, screenshots, recordings, and examples you choose to provide and does not require production credentials. Implementation and managed operations may require approved access to specific systems. Each engagement is governed by a signed services agreement and service-specific agreement that define the applicable scope, data, access, providers, retention, and offboarding terms.
- Purpose-limited access. Access is limited to the systems and data approved for the engagement and the work described in the signed agreements.
- Human approval. External sending, publishing, and irreversible changes remain subject to the authority and approval boundaries stated in the client agreement.
- Secure credentials. When access is required, credential handling and access limits are documented for the engagement rather than collected through this website.
- Named providers and retention. Provider use, data handling, retention, and deletion terms are defined in the applicable client agreements based on the systems used for that engagement.
4. How long we keep data
Written fit-review submissions are kept while we evaluate or discuss the request and may be retained as a business record unless you ask us to delete them, subject to legal or recordkeeping requirements. Calendly booking data follows Calendly's retention practices in addition to ours. Client data is retained and deleted according to the applicable signed agreements.
5. Your choices
You can ask us to stop evaluating a written fit review. You can also ask us to tell you what data we hold about you or to delete it, by emailing lori@nelvori.ai.
6. Changes to this policy
If we make material changes to this policy, we will update the date at the top of this page. Continued use of the site after a change means you accept the updated policy.
7. Contact
Nelvori LLC is a Georgia limited liability company. For any privacy question or request, contact lori@nelvori.ai.